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If you are unsatisfied with your purchase, you may contact customercare@franceluxe.com within 60 days to receive a complimentary shipping label for returns and exchanges. Once your products make their way back to our facility, expect your refund—excluding original shipping costs—within 48 hours.
Our products are 100% guaranteed. Please contact customercare@franceluxe.com after the return window to make a claim for our guarantee.